Cordant™ Root Cause Analysis for Facilitators

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The purpose of this course is to provide students with the knowledge and skills necessary to facilitate an effective problem analysis. This course is ideal for anyone whose job involves problem-solving. As a minimum, all supervisors and lead personnel should take this course. During the course, the participants will apply everything learned to solve an exercise problem and each student will be given the opportunity to facilitate a group in effective analysis.

Duration:

7 hours

Schedule:

day

Delivery:

Audience:

Supervisors
Engineers
LEAN Specialists
6 Sigma Black Belts
Design Engineers
Safety and Environmental Representatives
Administrators
Continuous / Healthcare Improvement Specialists
Business Analysts
IT Professionals
HR Personnel

Objectives:

Provides a working knowledge of the Cause Tree RCA methodology. It assists anyone in understanding fundamental problem-solving processes and how to facilitate an effective investigation.
Ideal for people who are likely to be leading and facilitating a Root Cause Analysis investigation and need to have a strong understanding of the methodology with interactive exercises.
Enables action towards reducing high maintenance costs and unplanned downtime.
Provides a simple methodology to tackle recurring problems and reverse a lack of confidence in current solutions.
Counters the challenges in getting management and stakeholders to buy into the vision for reliability initiatives.

Required Prerequisites:

None

Recommended Prerequisites:

None

Additional Requirements:

Next Steps: CRCA301 – Cordant™ RCA Advanced Facilitators Course, CRCA302 – Cordant™ RCA Incident Investigation

Program:

Day 1

Introduction to RCA and the IEC 62740 international standard for Root Cause Analysis
Triggers for an RCA + Exercise
Preparation
- Gather Information and Data
- Organize People, including The Facilitator + Exercise
- Organize Time and Venue + Exercise

Analysis
- Develop Problem Statement + Exercises
- Build the Cause and Effect Chart + Exercises
- Validate Causes

Day 2

Analysis continued
- Quality Check the Cause and Effect Chart + Exercises

Resolution
- Generate and Select Solutions + Exercise
- Implement Solutions
- Communicate RCA Findings to Organization
- Measure Success of Solutions
- Communicate Wins Across the Organization

Day 3

Optional Workshop: Full problem exercises

Would you like more information or want to register for the course? We can help to facilitate the best training experience for you and your team with onsite, classroom, remote learning, and other options available.

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