Cordant™ Root Cause Analysis Refresher

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Students will re-learn the concepts of Cause Tree RCA methodology in a condensed, agile, fun format. They will walk away ready to again perform as facilitators in an RCA investigation.

Duration:
7.5 hours
Schedule:
1
day
Delivery:
Audience:
  • Anyone who has previously attended the CRCA201 RCA Facilitators course, or the CRCA101 RCA Participants, or the CRCA102 managers course, and requires a refresh in the concepts of performing an RCA investigation as a facilitator
Objectives:
  • Provide a refresher of the key concepts of the Cordant™ RCA approach.
  • It is mainly concentrated towards previous attendees of the 2-day CRCA201 RCA Facilitators course who may not have been able put their skills into practice, or who require a re-focus with our expert trainer.
  • The aim is for attendees to go back to their roles, revitalized with the skills and knowledge of how to perform a solid RCA investigation on any problem.
Recommended Prerequisites:

  • None

Additional Requirements:
None
Program:
  • Revisit the core concepts of RCA and the link to the IEC 62740 international standard
  • Triggers for an RCA
  • Preparation for the facilitator; Gather Information, Data, Organize People, Time and Venue
  • Analysis; Develop Problem Statement, Timeline, Build the Cause and Effect Chart, Supporting Information, Quality Check the Cause and Effect Chart
  • Resolution; Generate, Select and Implement Solutions
  • Communicate RCA Findings to Organization and Measure Success of Solutions

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